Terms of Sales
These general conditions of sale are applicable to sales contracts concluded online via the site.www.lesecretdubienetre.alsace between Le Secret du Bien-Etre / Sandra Hugel (EI) and its consumer clients.
Conclusion of the contract
In accordance with the provisions of the Civil Code on the conclusion of online contracts,
the contract will be concluded when you click on the button allowing you to confirm your order (after having viewed the details of it, and in particular its total price, and having had the opportunity to correct any errors and after having accepted the terms).
You will thus recognize your payment obligation.
The data collected when concluding the contract is neither rented nor sold to third parties.
You have a
right to modify and delete this data at any time
, by writing to: lesecretdubienetre@gmail.com
You also have the right to register on the
list of opposition to telephone canvassing
, via the site:
Language
The language proposed for the conclusion of the contract is French.
Archiving
Contracts concluded on our website (data relating to your order and General Terms and Conditions in force on the day of your order) are archived for a period of 10 years.
You can access archived contracts by making a request by email to lesecretdubienetre@gmail.com or by post to Le Secret du Bien-Etre / Sandra Hugel (EI), 7 Cour Fernand Jaenger, 67200 STRASBOURG, France.
The information collected during the massage or Naturopathy appointment is saved on the Jupi'terre software (La Boite Naturo). Software developed and hosted in France, the data is saved on secure HDS servers, complies with the GDPR (General Data Protection Regulation) with regard to the protection of health data and also uses the HTTPS protocol (a security certificate issued by a third-party and neutral authority, whose objective is to guarantee the confidentiality of the data sent).
Appointment times
The services are carried out
by appointment only
, at the massage office at 7 cour Fernand Jaenger, 1st floor, 67200 Strasbourg, during the following hours: Mon-We 1:30 p.m.-6 p.m., Tue-Thur 10 a.m.-1:30 p.m. and Fri 1 p.m.-5 p.m.
Appointment at the office
If you are more than 15 minutes late, the appointment cannot be maintained, otherwise the schedule will be disrupted and subsequent customers penalized.
Services
You give your express consent to the collection of health data by providing information on your state of health before your massage and/or during your Naturopathy appointment.
Massage
:
Massage services are reserved for women.
The main objective of Wellness massages is to promote better relaxation, stress reduction and relief of body tension.
These massages cannot in any way replace a medical examination, diagnosis or treatment.
Wellness Practitioners are not qualified to perform skeletal or spinal adjustments, diagnose, prescribe prescriptions, or treat physical or mental illnesses.
Any advances, illicit or sexual remarks on your part will result in the immediate interruption of the session, which will be due in its entirety.
These are in no way “naturist” massages; you therefore remain in your underwear.
Naturopathy
:
Naturopathy is not currently recognized in France and therefore not reimbursed.
Naturopathy is not medicine, does not give any diagnosis, does not replace treatment prescribed by a doctor, does not replace a medical consultation with a health professional.
Price
The prices in euros displayed on our site are net (not subject to VAT art.293 B of the CGI).
Le Secret du Bien-Etre reserves the right to modify its prices and T&Cs at any time, but the products will be invoiced on the basis of the prices and T&Cs in force at the time the order is registered.
Purchase, Gift Voucher (to download from the website)
The validity period of gift vouchers and other purchases is 6 months from the date of purchase, after which they will be considered lost/expired.
Gift voucher to download
(in PDF format): The file will be available once the order has been validated and paid.
The download link is available for 72 hours.
Payment when booking online
Possibility of payment by credit card on the Monprodubienetre.fr reservation platform
Payment at the office
The means of payment available to you at the office are: cash, check and credit card (via Zettle).
Payment on the website
Online order with payment obligation.
The following payment methods are available to you to pay for purchases made on our website:
* Bank card (via Stripe)
* Klarna (via Stripe): payment in 3xes without fees (https://cdn.klarna.com/1.0/shared/content/legal/terms/0/fr_fr/user, https://www.klarna.com/fr /customer service/)
* Paypal account
* Bank transfer
Applicable right
These General Conditions are subject to French law.
Exclusive jurisdiction is granted to the competent courts of Strasbourg.
Disputes
In the event of a dispute or complaint, the parties undertake above all to reach an amicable agreement.
Otherwise, you have the RLL online dispute resolution platform:
In the event of a dispute, you can file your complaint on its website:
or by post by writing to CNPM - MEDIATION - CONSOMMATION - 27 avenue de la Libération - 42400 SAINT-CHAMOND
Updated 11-07-24